Build a business-specific AI assistant that answers from your internal data.
ARIS Vietnam develops and integrates AI chatbots wired directly into your documents, processes and operational data, so your team can find information faster without leaving the tools they already work in.
What you get
- An AI chatbot tailored to your data and business context
- Integration with the systems and work channels you already use
- An access model scoped per user group
- Testing and rollout in defined phases
- Operational support after handover
Phased rollout
- Discovery and scoping — Clarify the user groups, the questions worth answering and the data sources to include. The outcome is a scope small enough to measure.
- Data preparation — Gather the relevant documents, processes and operational data, normalise formats, and agree which source is authoritative for each topic.
- Build and tuning — Build the chatbot against the agreed scope, check its answers against the source documents, and tune until it reaches the accuracy level both sides agreed on.
- Testing with real users — Open it to a small group doing their daily work, record the questions it handles poorly, and resolve them before widening access.
- Rollout and handover — Integrate it into the production work channel, hand over operating documentation, and train your team to add new data.
Security and access control
The chatbot works on internal data, so the access boundary is set during design rather than bolted on afterwards:
- Access scoped per user group: each group queries only the data within its remit
- Answers cite the source document so users can verify them
- Query logging for internal review
- A deployment option chosen to match your data residency and processing requirements
Impact
Less time spent looking for information, lighter load on the support team, and answers standardised against verified sources.
Frequently asked questions
Where do the answers come from?
From the documents and data sources agreed with you for the project scope. By default the chatbot does not search the web when answering, and it is designed to prioritise your designated internal data.
Do we have to change our existing systems?
Usually not. The chatbot is integrated into the systems and channels already in place; any specific change is identified during discovery.
What happens when internal documents change?
The data sources are refreshed so the chatbot answers from the current version. The update process is handed over to your team at the end of the project.
How long does a project take?
It depends on the number of data sources and the depth of integration. Scope and schedule are confirmed after discovery.